Below are answers to popular questions. If your question remains unanswered, please contact us –
we are happy to help.
»» Who is AVexpress?
»» Why choose AVexpress?
»» What do clients say about us?
»» What are your hours?
»» Where are you?
»» Is the equipment covered by insurance?
»» What are your terms and conditions?
»» Do you charge a bond?
»» What is your Carbon Neutral Policy?
»» What happens if I can’t get the equipment to work?
Who is AVexpress?
AVexpress are part of the Staging Connections Group, one of Asia Pacific’s largest event stage companies with a team of over 1000 event professionals throughout the region.
All our offices are run by local staff focused on delivering the needs of clients to our best ability.
Why choose AVexpress?
We can supply your audio visual requirements on time, working perfectly, looking great and within your budget. Our technicians are trained professionals who can be available for any technical support should you require it.
What do clients say about us?
“I have been working with AV Express for over 18 months now and have experienced nothing but the highest quality service. The service we receive from AV express is always professional, efficient and most importantly extremely reliable. Without a doubt I know I can rely on AV express and would not use anyone else for my AV requests. I have no hesitation is recommending AV Express to other colleagues and clients for service that is second to none.”
B Russo, Jet Park Hotel & Conference Centre
June 2010
"I just wanted to touch base with you and let you know how thrilled I was with the service we had yesterday for our function. Thank you so much."
C Bennett, AA Insurance
May 2010
"We have had the pleasure of being a client of AVexpress for many many years. They are a professional company to deal with, always deliver on time, always deliver a great product and always go that extra mile. What more could I possibly ask for! Well done guys, it is a pleasure being one of your clients."
Sharon Orr, Director
Mount Richmond Hotel & Conference Centre
"We have been dealing with AV Express for many years and always receive prompt and corteous service. We know we can rely on the company to provide equipment in good working condition and they are always happy to provide any assistance required."
Donna Read
Conference Manager
Kingsgate Hotel, Parnell
Auckland
What are your hours?
Our local offices are open 8am to 5pm Monday to Friday (closed on public holidays).
However, we are flexible and can be available outside these hours to deliver your audio visual equipment.
Where are you?
Click on the locations for the map and contact details of our offices.
Auckland Wellington
Is the equipment covered by insurance?
Not by us when it is hired by you. You need to arrange insurance through your own provider.
What are your terms and conditions?
Click here to see our terms and conditions.
Do you charge a bond?
We do not charge a bond but ask for positive photo ID (drivers license or passport) on collection or delivery of equipment and reserve the right to refuse delivery if it is not supplied.
What is your Carbon Neutral Policy?
Click here for our Environmental Policy.
What happens if I can’t get the equipment to work?
Call us, we are happy to talk you through the set-up.
See our ‘Learn How…’ section for the answers to common audio visual questions plus our audio visual glossary .
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